Pricing
Live Chat and Helpdesk are priced per agent, and Analytics is free in every account. You add CRM, Call Center, ERP, WhatsApp and Telegram to your free account module by module; 5% off billed yearly.
Live Chat
Live Chat plans
Pricing is per agent; the number of visitors and chats doesn't change it. The widget on your site, the agent console and the admin screens are the same product on every plan.
Free
For getting started with live chat with a single agent.
$01 agent
free forever
Start for free — Live Chat Free- 1 agent (one agent online at a time)
- 10 AI replies per month
- Widget, console and chat history
- Live visitors, contacts and ban list
- See every feature, upgrade when you need it
Starter
For small teams adding live chat to their website.
$9per agent / month
billed monthly
Get started now — Live Chat Starter- Chat widget installed with one line; button or bottom-bar style
- Agent console: multiple chats at once, file and image attachments, emoji
- Canned responses and internal notes
- Tags and chat transcript emails
- Pre-chat form, offline messages and post-chat rating
- Automatic routing to agents with capacity
- Chat history and full-text search in conversations
- Auto-reply assistant: suggests a solution from your knowledge base and hands over to an agent if it can't find one (unlimited, free)
Growth
For support and sales teams working with several departments.
$24per agent / month
billed monthly
Get started now — Live Chat GrowthEverything in Starter, plus:
- Departments, working hours and holidays
- Rule-based routing, VIP priority and fallback department
- Proactive invitation rules and manual invitations to online visitors
- Supervisor board: monitor, whisper, barge in
- Reports, agent performance and CSV export
- CRM tickets and leads from chats, signed webhooks
- Answers written by Claude AI: 1,000 per month + agent assistant
Enterprise
For multi-company groups and teams that want to run on their own servers.
Custom quote
based on your number of agents
Get a quote — Live Chat EnterpriseEverything in Growth, plus:
- Multiple companies, each with its own database
- Installation on your own server; unless you turn on Claude AI, chat traffic never leaves for a third party
- Central module and permission management, system diagnostics
- One-to-one support during setup and migration
- AI quota tailored to your needs
- Hide the VOLTR branding at the bottom of the chat widget
Helpdesk
Helpdesk plans
Pricing is per agent. The ticket widget, the inbox, internal notes and signed identity are the same product on every plan.
Free
For starting to collect support requests with a single agent.
$01 agent
free forever
Start for free — Helpdesk Free- 1 agent, 100 tickets a month
- Ticket widget and the customer's My requests list
- Inbox, views and internal notes
- Email notifications (when an email server is configured)
- Signed identity: logged-in users recognised on every device
Starter
For small support teams that answer tickets together.
$9per agent / month
billed monthly
Get started — Helpdesk StarterEverything in Free, plus:
- Unlimited tickets and agents
- Categories and priorities
- Attachments (10 MB per file)
- Satisfaction rating (1–5) and comment
Growth
For support teams that share the load and measure the results.
$24per agent / month
billed monthly
Get started — Helpdesk GrowthEverything in Starter, plus:
- Reports: first response and resolution time, breakdowns
- Auto-assignment (in turn)
- Linking the requester to a CRM contact
Enterprise
For multi-company groups and teams that want to run on their own server.
Custom quote
based on your number of agents
Get a quote — Helpdesk EnterpriseEverything in Growth, plus:
- Multiple companies, each with its own database
- Installation on your own server
- One-to-one support during setup and migration
- Hide the VOLTR branding at the bottom of the ticket widget
Modules
Module pricing
Add CRM, Call Center, ERP, WhatsApp and Telegram to your free account. A module with a listed price is bought right away from the Subscription section in the app; for a quoted module, a price quote arrives in your account on request.
CRM
Companies, contacts, deal pipeline, quotes and support tickets on the same record.
$9per user / month
billed monthly
Billed yearly: $8.55/month · 5% off
- One-time setup fee $10
Call Center
Outbound-first call center; Asterisk, 3CX, Twilio or no PBX at all.
$7per user / month
billed monthly
Billed yearly: $6.65/month · 5% off
- One-time setup fee $10
ERP
Accounts, invoices, collections and cash/bank in one flow.
$3per user / month
billed monthly
Billed yearly: $2.55/month · 15% off
- One-time setup fee $10
Messaging
WhatsApp
Its own inbox, template messages and assignment over Meta's official Business API.
$20per user / month
billed monthly
Billed yearly: $19/month · 5% off
- One-time setup fee $10
Messaging
Telegram
Its own inbox, assignment and file sending for your bot and your linked Telegram account.
$5per user / month
billed monthly
Billed yearly: $4.65/month · 7% off
- One-time setup fee $10
Analytics
Analytics: completely free
Cookieless web analytics comes on in every VOLTR account: no order, quote or credit card, and no paid plan. Everything below is in the free module.
- Real-time visitors and a live event feed
- Sources, pages, world map and weekly heatmap
- Goals, revenue, funnels and custom events
- Engaged time, scroll depth and click analysis
- Rage and dead clicks, JavaScript error tracking
- Site search, visitor flows and visit log
- Web Vitals from real users
- Filters, saved segments, chart notes and period comparison
- Share links and CSV export
- Cookieless measurement, no stored IP addresses
Fair use: 5 sites per company, 1,000,000 events a month (page views and custom events); raw data is kept for 25 months. If you need more, the limit can be raised for your company.
FAQ
Frequently asked questions
How much does it cost?
Live Chat has a free plan for a single agent. Paid plans are $9 (Starter) and $24 (Growth) per agent per month; $8.55 and $22.80 billed yearly. Enterprise is quoted to fit your scope. CRM, Call Center, ERP, WhatsApp and Telegram prices are in the Module pricing section.
How much is Helpdesk?
The free plan includes 1 agent and 100 tickets a month. Paid plans are $9 (Starter) and $24 (Growth) per agent per month; $8.55 and $22.80 billed yearly. From Starter on, there's no ticket or agent limit.
What does the Live Chat price depend on?
Only the number of agents. The number of visitors and chats doesn't change the price.
What does the free plan include?
One agent online at a time, the chat widget, the console, chat history, live visitors and contacts, and 10 AI replies per month. Every other feature is visible but locked, and unlocks when you upgrade. The free plan doesn't expire.
How do AI replies differ between plans?
On the free plan the AI assistant gives 10 replies per month. On Starter the free VOLTR matcher has no quota. Answers written by Claude and the agent helper come with Growth (1,000 replies per month); on Enterprise the quota is set to your needs. When the quota runs out, the chat is handed over to an agent.
How do I open an account?
Fill in the sign-up form under Start for free; your company is created with its own database and Live Chat is ready on the free plan. No credit card required. You move to a paid plan from the Subscription section in the app.
Can I add modules later?
Yes. A module with a listed price is bought at list price from the Subscription section in the app; for a quoted module, a price quote arrives in your account on request. Once payment is confirmed the module is enabled for your company and the roles get their default permissions.
Is there a discount for yearly billing?
Yes. Billed yearly, you get 5% off the monthly price; the cards show the monthly equivalent when billed yearly. Your price is locked in when you buy and doesn't change during the period.
Does Analytics cost anything?
No. Analytics is free and on in every VOLTR account; there's no order, quote or paid plan. The fair-use limit is 5 sites per company and 1,000,000 events a month; if needed, it can be raised for your company.
I have several companies — is one installation enough?
Yes. Every company runs on the same installation with its own database; companies can't see each other.
Can I use the Call Center without a PBX?
Yes. The manual flow works without a PBX; a PBX can be connected centrally later.